Collaborative BPM Based on Industry-specific Reference Models

Industry specific reference models, as for instance the SCOR Model (Supply Chain Operations Reference Model) or the eTOM (Enhanced Telecom Operations Map Reference Model) are providing a basis to define and align cross-company business processes between different organizations, providing standardizing criteria for certain business process structures and the corresponding industry. In order to reconcile the cooperation and the common processes between the organizations, the use of Social BPM mechanisms has proved to be very suitable. All involved parties communicate globally through a social BPM infrastructure. This BPM infrastructure with its underlying BPM repository provides predefined process descriptions based on these industry reference models integrated with social media components.